Proud Stoke on Trent Care Home Given Top Marks by Residents and Families

Coopers Croft care home in Stoke on Trent has received a rating of ten out of ten on care home review website, carehome.co.uk.

Carehome.co.uk is the UK’s leading care home directory and care home search site. It compares over 17,500 care homes using a scoring system based on public ratings.

Carehome.co.uk gives its reviewers the opportunity to rate the care home in 13 different categories, including staff, safety, food and drink, facilities and cleanliness, as well as write about their experiences. Coopers Croft has so far received 5 out of 5 stars overall in every review.

The staff at Coopers Croft, which opened in January 2023, were bursting with pride when they found that the home had received the highest score available based on reviews from residents, and their families and friends.

88-year-old Raphael Elias, who was the first resident to move into Coopers Croft, said, ‘As time has gone on at Coopers Croft, I have gone from strength to strength.

‘I’ve seen the Coopers Croft family grow and I’m very happy to be part of it.’

One review from a resident’s relative read, ‘This is a care home of the highest possible standard providing excellent quality care by highly professionally qualified, caring and diligent staff in a very conducive environment.

‘5 Star care home that will satisfy all the needs of its diverse residents!’

Alex Field, the Home Manager at Coopers Croft, said, ‘I am extremely proud of our team for achieving a ten out of ten rating on carehome.co.uk.

‘The kind words written about our home and staff by residents and their families are truly heart-warming. We work hard as a team to meet the individual needs of our residents and offer the very best person-centred care, so it is wonderful to receive such glowing feedback.’

To find out more about living at Coopers Croft please call 01782 355 483, email coopers.croft@idealcarehomes.co.uk or visit www.idealcarehomes.co.uk.

Coopers Croft, operated by Ideal Carehomes, offers 24 hour, person-centred residential and dementia care. With 66 ensuite bedrooms, attractive décor and landscaped gardens, Coopers Croft is welcoming new residents for short- and long-term placements with a unique all-inclusive fee to give peace of mind to residents and their families.